Privacy Policy

Effective Date: Updated 8 September 2026

Website: AudioReclaim (audioreclaim.com)

Data Controller: "AudioReclaim", "we", "us", or "our"

Contact: info@audioreclaim.com

1. Overview

AudioReclaim respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018. This policy details how we collect, process, and safeguard your data.

2. Data We Collect

We collect only the minimum personal data required to provide copyright monitoring and automated enforcement services:

  • Account & Contact Data: Real name, email address, company or imprint name.

  • Author & Catalogue Data: Pen names, book titles, retail links (e.g. Audible, Amazon, Apple Books, Spotify), audio sample references, and narrator credits.

  • Enforcement Data: YouTube URLs flagged, takedown history, and correspondence regarding copyright claims.

  • Billing Information: Payment transactions are handled directly by our PCI-DSS compliant processor, Stripe. We do not collect or store full debit/credit card numbers. We only receive payment status, transaction IDs, currency, and card brand/expiry.

3. Legal Basis for Processing

We process your personal data under the following legal bases pursuant to Article 6 of the UK/EU GDPR:

  • Contractual Necessity (Art. 6(1)(b)): To perform our services, including indexing video channels, compiling copyright infringement notices, and executing takedown requests on your instruction.

  • Legitimate Interests (Art. 6(1)(f)): To refine our detection algorithms, prevent platform abuse or fraudulent copyright submissions, and maintain system security.

  • Legal Obligation (Art. 6(1)(c)): To maintain accounting, invoice, and tax records as required by statutory authorities.

4. Disclosure of Information & Sub-Processors

We do not sell, rent, or trade your personal data. We disclose information only to:

  • Third-Party Platforms (During Takedowns): When submitting a formal copyright claim to platforms such as YouTube/Google, we must provide rights-holder details, title information, and agent verification as legally required by copyright regulations.

  • Service Providers / Sub-processors:

    • Stripe: Payment processing and customer billing management.

    • Framer: Website hosting and web form infrastructure.

    • Cloud Infrastructure & Email: Secure cloud computing and automated email routing providers used to deliver scan alerts.

5. International Data Transfers

Where customer data or catalogue metadata is processed outside the UK or European Economic Area (EEA)—such as via cloud servers operating in the United States—we ensure appropriate safeguards are implemented, including Standard Contractual Clauses (SCCs) and data processing addenda.

6. Data Retention

We retain personal data and catalogue metadata for the duration of your active subscription. If you cancel, your monitoring data and catalogue records are deleted or anonymised within ninety (90) days, except where retention of transaction records is legally required for accounting and tax purposes.

7. Your Statutory Rights

Under UK and EU data protection legislation, you have the right to:

  • Request access to the personal data we hold about you.

  • Request rectification of incorrect or incomplete data.

  • Request erasure of your personal data ("right to be forgotten").

  • Restrict or object to the processing of your data.

  • Request data portability.

To exercise any of these rights, contact us at info@audioreclaim.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local European data protection authority.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of AudioReclaim following the posting of modifications indicates your acknowledgment of the updated policy.

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